Guidelines: 5. Provide Appropriate Information

  • Parents need accurate up-to-date information: during pregnancy and for surviving babies
  • Being informed gives parents a better sense of empowerment and control
  • Work in partnership with parents and make joint decisions
  • Parents may not retain all the information especially where they are traumatised
  • Written information and/or encouraging parents to make their own notes may help
  • Many parents find diaries, journals or 'scrap books' help them remember what happened

It’s important to know what they do, as it makes a difference as to how I explain things.

Parents will get upset if you knew something but didn’t divulge to them.