Guidelines: 3. Acknowledge Bereavement

Guidelines: 3. Acknowledge Bereavement

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Guidelines: 4. Provide Emotional Support

Guidelines: 4. Provide Emotional Support

Parents value empathy and support from staff Talking to parents and providing emotional support is as important as many practical tasks Small actions and behaviours that demonstrate compassion and caring are highly valued Parents’ desire to talk about the loss may change over time, or on a day to day basis Be flexible in the … Read More

Guidelines: 6. Provide Continuity

Guidelines: 6. Provide Continuity

Parents appreciate continuity and familiar facesBe aware of challenges when families are transferred between wards, hospitals and departmentsParents find it painful to have to retell different individuals about their lossEnsure that you have appropriate information before approaching parentsBe clear about the names of both the surviving twin and any babies who died As neonatal units … Read More

Guidelines: 7. Memory-Making

Guidelines: 7. Memory-Making

Most parents highly value photos and mementos of the baby who died and want a record of both/all babies togetherIndividualise: some parents may not want ‘traditional’ memory boxesKeep all copies of photos and other mementos: parents may not want them at the time, but regret not having them laterFoot & handprints and memory boxes are … Read More

Guidelines: 8. Handling cot-occupancy

Guidelines: 8. Handling cot-occupancy

Cot occupancy presents challenges on the NICUIt is painful to be surrounded by other twinsParents struggle when a newly admitted baby goes into the cot space previously occupied by their baby who diedAsk parents and then see if a surviving twin can be placed in a ward, room or bay where there are no other … Read More